Privacy Policy – Mental Health Together Engagement Service
Introduction
The NHS Derby and Derbyshire Integrated Care Board (ICB) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and share personal data when you participate in our Mental Health Together Engagement Service. This service enables individuals with mental health conditions and their carers to share their experiences and advise on the design and development of services.
Data Controller Contact Information
If you have any queries, concerns, or wish to request that we change or delete your information, you may contact NHS Derby and Derbyshire ICB at the following:
Postal address: Information Governance Team
Scarsdale, Nightingale Close, Newbold, Chesterfield, Derbyshire, S41 7PF
Email: ddicb.igteam@nhs.net
Purpose of the Processing
We collect and store information received directly from you to facilitate your active involvement in the Mental Health Together Engagement Service. The information is used to:
- Match individuals to appropriate opportunities.
- Support individuals effectively based on their experiences and needs.
- Improve the quality of services delivered by the ICB.
Lawful Basis for Processing
The lawful justification for processing and potentially sharing your data is based on the following articles of the UK General Data Protection Regulations (UK GDPR):
- Article 6(1)(a): “the data subject has given consent to the processing of his or her personal data for one or more specific purposes.”
- Article 9(2)(a): “the data subject has given explicit consent to the processing of those personal data for one or more specified purposes.”
Data to be Collected
The types of personal data collected could include:
Full Name
Age
Contact Information (postal address, email address, and telephone number)
Photographs or Images
Health and safeguarding information
Use of Your Data
Your data will be used by NHS Derby and Derbyshire ICB to:
- Inform the workforce and volunteers of relevant opportunities.
- Provide effective support to volunteers.
- Receive bulletins and use images on our website.
- Collect feedback on services.
Sharing of Data
We may share your information with the following organisations with your explicit consent or when permitted by law:
- GP Practices
- Other Healthcare Providers
Retention Period
Your data will be retained for the duration of your active participation in the service. Anonymised survey data may be retained for as long as needed for specific projects.
Security of Your Data
We ensure that your data is stored securely:
- Data is stored in restricted files, accessible only to staff members who require access.
- Role-based access controls are in place to ensure data security.
Your Rights
- Right to Object: You have the right to object to your identifiable information being used or shared. Please contact the ICB if you no longer wish to have your data used or be a part of the engagement group.
- Right to Access and Correct: You have the right to access the data that is being shared and have any inaccuracies corrected.
- Right to Withdraw Consent: You can withdraw your consent at any time by notifying the designated contact. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Once consent is withdrawn, all personal data held will be deleted from the system.
- Right to Complain: If you have any concerns about how your data is being handled, you have the right to complain to the Information Commissioner’s Office (ICO). Contact the ICO online or call their helpline at 0303 123 1113.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
Contact Information
If you have any questions about this Privacy Notice or our data protection practices, please contact us at the details provided above.